// Software stack
AI customer support
Answer FAQs with knowledge + agents, escalate hard tickets to humans.
4 pieces4 setup stepsscenario: AI customer support and sales assistants
💡 For a faster launch, a knowledge-base app platform such as Dify, FastGPT or MaxKB can power the bot directly.
What goes in it
- 1 ★ 35k
WeKnora AI notes & knowledge management Open source
Knowledge base
Tencent's open LLM knowledge platform: docs → RAG → agents.
- 2
Manus Coding agents & AI IDEs Closed / commercial
Conversational agent
General-purpose AI agent that completes multi-step tasks like research, websites and reports.
Or: Lindy · Abacus.AI ChatLLM
- 3
ElevenLabs Speech recognition & synthesis Closed / commercial
Voice channel
Lifelike speech synthesis, voice cloning and voice agent platform.
- 4 ★ 12k
crm AI office & productivity Open source
CRM
Open-source CRM designed for AI agents.
Or: twenty · DeskcommCRM
How to set it up
- 01Clean up FAQs and ticket tags
- 02Connect the knowledge base and define when to refuse
- 03Pilot one channel (email or chat)
- 04Set rules for human hand-off